Social Media Marketing: Talk With Customers, Not At Them

Social Media Marketing: Talk With Customers, Not At Them

No other advertising option offers the possibilities and freedoms of social media marketing. Your customization choices are only limited by the technology of the time, and you should always keep ahead of the curve. This article will focus on how to build a unique marketing plan that helps you stand out from the competition and create a name within your niche.

If using social media, let all current customers know. If they follow you on the social media that they use, all their contacts will be able to see that. Don’t underestimate the power of this type of free advertising. Given the referral nature of this aspect, it is in fact more valuable than traditional advertising.

Create an open forum in which you allow customers to be part of your creative process. You will be surprised at how well your customer base can help you brainstorm an idea, create the “blueprint”, and lay out the best implementation of the idea. When you have this kind of input coming from your customers, it is safe to assume they will buy when launched.

Relax, it is just an online conversation. Email used to scare the pants off of companies who did not understand the good, the bad, and the ugly of the whole thing. Now it is the go-to communication channel. Social media is the new channel, and all you need to do is sit down and talk to your customers. It is what they want and what you need.


It is important that the consumers spot your differences from older competition, or they will often go with the more established name. You can stand out from the rest by putting your own personal touches on the tips and techniques listed in the paragraphs above. If you follow those tips and your product supports your claims, it will help build a company you can be proud of.

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